Brown County PSC

The Department of Public Safety Communications was created with the full support of the Sheriff, Police Chiefs, Fire Chiefs, the County Board and the County Executive. The purpose of Public Safety Communications is to plan, develop and operate a single, fully integrated voice/data communications and information system, to provide emergency communication service to all Brown County public safety agencies (police, fire, and emergency medical services). This will be accomplished through the consolidation of the Brown County Communications Center, the City of Green Bay Communications Center, the City of DePere Dispatch and the Village of Ashwaubenon Dispatch.

The Director of Public Safety Communications began work for Brown County. The responsibilities of the Director include the organizational development and implementation of a countywide emergency communications center.

Brown County Public Safety Communications hired an Administrative Specialist to provide administrative support to the Director.

Public Safety Communications moved from their temporary quarters with the Brown County Parks Department in the Northern Building to their permanent offices at the Green Bay Police Department. Eventually the combined communications center will be at this location. This is a major step for the project to have a county department located in a city police agency and emphasizes the focus of the department, which is to manage and provide personnel, equipment and systems for all public safety agencies located within Brown County.

Three of the four entities involved in the consolidation of countywide dispatch signed the Intergovernmental Agreement. These three include Brown County, the City of Green Bay and the City of DePere, while the Village of Ashwaubenon elected to keep their radio dispatch room on-site. With Brown County, Green Bay and DePere, the joint center handled 100% of 9-1-1 calls within Brown County and 92% of all incidents.

A Communications Manager began work for Brown County Public Safety Communications to aid in the development of policies and procedures, training programs, and quality assurance activities.

The Brown County Board of Supervisors unanimously passed a resolution to provide Public Safety Communications with the necessary funds for the purchase of detailed equipment and software in the joint dispatch plan.

The Brown County Telecommunicators located in the Sheriff’s Department now come under the organizational command of the Public Safety Communications Department.

An MIS Specialist began work for Brown County Public Safety Communications, to aid in the transition and implementation of the joint center.

Personnel from Brown County, the City of Green Bay and the City of DePere moved into the communications room at the Green Bay Police Department, completing the consolidation to provide countywide dispatch from one location. 

Brown County Public Safety Communications manages an all civilian dispatch organization independent of sworn personnel.

A Communications Specialist began work for Brown County Public Safety Communications as a resource for all radio related projects.

Public Safety Communications moved from the Green Bay Police Department to a new facility located at the Brown County Jail. The state-of-the-art LEED certified center is a sustainable and environmentally responsible building that meets new green initiatives.

Ashwaubenon Public Safety Telecommunicators joined Public Safety Communications.

Brown County Public Safety Communications went live with a new radio interoperability system affecting all police, fire and emergency medical service agencies in Brown County. The Federal Communications Commission had mandated that VHF equipment be changed by the end of 2012.

Brown County Public Safety Communications went live with Text-to-911 service.